Great content starts with strong messaging
- Ginger Lee
- Aug 20, 2020
- 1 min read
Updated: Sep 1, 2020

Creating great content starts with strong messaging based on a solid understanding of your target audience. Developing strong messaging is critical, yet often a difficult and underrated task. Fortunately, many resources exist to help you do this right.
If you need to develop or update messaging for your organization, here's a Must-Have Core Messaging Framework, explaining key points and best practices:
Think of positioning as the intersection of three things: Customer need, white space, and your unique capabilities. What a great way to differentiate your unique value proposition! And if you need help, here's how to identify your whitespace.
Know your customer before you ever get started on messaging. The more specific your personas, the stronger your messaging. Don't assume everyone knows your target audience.
Be plainspoken and don't use quarter words when nickel words will do. We always make this mistake, so watch for it!
When it comes to product-and feature-level messaging, discipline is your friend. A simple template can help to capture this content with ease.
Consistency and the concept of MECE (mutually exclusive, collectively exhaustive) are paramount in messaging. This makes your messaging easy to understand, memorize and repeat.
Building a solid and consistent messaging document is not only possible, it’s a must for your organization’s success. To help with this effort, Claro Marketing is sharing our tried and true messaging template, so let me know if you’d like a copy, and I’ll send it your way. If you already have messaging but it needs a boost, we can help with that too!
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